SHOULD YOU GIVE DISCOUNTS?

I always provide the best value, quality, and service to my clients at a very competitive and reasonable price, but my clients still want me to give them discounts.

I always try to be transparent in my price quotes based on my clients needs and budget, and prefer not to waste my time on price negotiations, because I have already given them a quote that best fits the needs of my clients in the first place based in the information my client has given me initially.

Sometimes my clients ask me to do the work for free, which you never want to do because you are a professional and you are in business to make a living and service your clients, and you can not survive by giving your time and effort and getting no return on your investment.

There is a price everyone has to pay in return for excellent value, quality, and service.

Some clients just like haggling and assuming that discounts can be freely given if they ask for them. The problem with this attitude is that these clients assume that I am overpaid, and that it is possible to get the cost down if they ask for them. In other words, they assume that I have a lack of integrity, or am asking too much.

I have found a great way to deal with these discounts requests.

                            I ASK MY CLIENTS “WHY"

I have not directly answered YES or NO , but have send the question back to the client to explain their reason for asking this question.

They might assume that I am so desperately needing the sale that I am willing to be underpaid in order to get their business. They might say “Do you have a special price for your friends and family?” I would reply “I have many friends and my fee is what they pay, I assume you want me to treat everyone equally and fair don’t you?”

Usually the clients will say “We were just wondering”, and they proceed to pay the regular fee I charge and have no objections to it at all.

The important key here is to do your homework on value , quality, and service and be competitive so your fees are reasonable considering the services you are offering to your clients.

I usually only give discounts to clients you have done business with me before, and to clients who refer other clients who do business with me. This is a benefit and reward for doing business with me in the first place.

Notice I do not say “NO” to people who ask me for a discount, I merely ask them “WHY” because it is quite possible that they have a good reason. I alway want to know what that reason is , so I can respond in a positive way to answer their question.

The very important factor to realize is that offering discounts at the first point of contact with your new clients is not a good reason to offer them since you have always researched value, quality, and service and the price is competitive and follow these guidelines.

Your business should have clear, transparent, and fair pricing and should apply the same rules and discounts to all your clients.

Once your clients realize your business has their needs at heart, they will not ask the question “ CAN YOU GIVE ME A DISCOUNT”

 CASAROCK TRAVEL

www.2880.mtravel.com